3.2.1 Poor assumptions about risk awareness
3.2.2 Advantages of written guidelines
3.2.3 Effective training and awareness mechanisms
103. Many firms devote significant time and resource to creating and updating policies and procedures for ensuring data security. However, even the best policies and procedures have little value if front-line staff are not aware of them or do not understand what they mean in terms of their day-to-day responsibilities. Our experience shows that many i
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