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© 3d Investments Ltd 2012
Financial Services Authority
FSA Handbook of Rules and Guidance
REGULATORY GUIDES
RPPD THE RESPONSIBILITIES OF PROVIDERS AND DISTRIBUTORS FOR THE FAIR TREATMENT OF CUSTOMERS
[Made 14 July 2007] [Commencement: 16 July 2007]
This guidance is a Regulatory Guide and does not form part of the Handbook
Rule Making Instruments, including Amending Instruments
Introduction
1.1 In this Regulatory Guide ("Guide") we give our view on what the combination of Principles for Businesses ("the Principles") and detailed rules require respectively of providers and distributors in certain circumstances to treat customers fairly. However, it is not, and does not seek to be, a complete exposition of all of a provider's or a distributor's responsibilities to the customer or to each other; nor does it a
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